30-Day Limited Warranty New Bright Industries warrants to the original purchaser that this product will be free of defects in materials and workmanship for thirty (30) days from the date of purchase. In the event of such defect within the warranty period, New Bright will repair or replace the product at our sole discretion. This warranty does not cover damage resulting from unauthorized modifications, accident, misuse or abuse. Should your item have a defect covered under this warranty, first call the toll free number listed below. Most problems can be resolved in this manner. If necessary, you will be issued a Return Authorization (RA) number and instructions on how to obtain a Product Return Form. The Product Return Form is to be used when returning a product to us (postage pre-paid and insured by the consumer). When returning a defective product, please package the product, the Product Return Form and a copy of the dated sales receipt as proof of purchase. Be sure to mark the RA number on the Product Return Form. If the product is returned without a dated sales receipt, it will be excluded from coverage under this warranty. Please allow 4 to 6 weeks for delivery of repaired or replacement product (depending on your location). New Bright Industries’ liability for defects in materials and workmanship under this warranty shall be limited to repair or replacement at our sole discretion. In no event shall we be responsible for incidental, consequential or contingent damages (except in those states that do not allow this exclusion or limitation). Valid only in the USA & Canada.
Contact New Bright Industries Customer Service Toll Free at: 1-877-NBI-TOYS (1-877-624-8697) Monday through Friday, 8:00 AM to 5:00 PM Eastern Time